Shipping Policy
How Quickly Do You Deliver?
The delivery time is determined by multiple factors, including but not limited to:
- The product ordered
- The print location
- The destination country
- The size of the order
- The status of the network
- The shipping method selected
Printing locally means most packages are delivered 72 hours after the order has been placed and confirmed.
Fulfillment time for all production techniques is 2–5 business days.
Please bear in mind that the estimated delivery date shown when placing the order includes:
Fulfillment time: the time to create your products, which depends on the product.
Shipping time: the time to deliver from the print partner to the delivery address, which depends on the production country, delivery country, shipping method selected, the status of the network, and other factors.
What’s the estimated delivery time?
The estimated delivery time (EDT) is our delivery time prediction. We follow a simple equation to calculate EDT:
estimated fulfillment + estimated shipping = estimated delivery time
Our average order fulfillment takes 2–5 business days for all production techniques.
We consider the current order volume and our fulfillment capacity when calculating our estimated fulfillment time. Similarly, we calculate estimated shipping time according to our historical shipping data for deliveries to your area or selling region.
But the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT:
- Issues with print
- Products being out of stock
- Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions
Are all products in an order shipped together?
Some of our products come individually packaged to protect their shape and provide extra durability. Here are the products we may ship separately:
- snapback hats, trucker hats, dad hats/baseball caps, and visors
- backpacks
- jewelry
- mugs
- postcards and stickers
- pillows with stuffing
- posters
- framed posters
- canvas
- bean bag cases
- keychains and pet tags
- water bottles
- notebooks
- blankets
Products with Flat rate shipping
We offer flat shipping rates for most of our products. This means that we charge the same amount to ship a product to all countries within the same geographical region.
Do You Deliver To P O Boxes?
Typically only national postal operators (like the US Postal Service or Canada Post) are able to deliver orders to PO Boxes. Many of our products including framed posters and bulkier shipments are too large to be accepted by national postal operators, so we use commercial companies (like FedEx) to deliver these products that cannot deliver to PO Boxes. We suggest you use a physical address instead of a PO Box address to ensure smooth delivery.
Tracking your orders
Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email with a tracking number. You can click on that number to see the latest updates on your shipment’s location via our tracking page.
Kindly sign up for email tracking notifications to receive updates as soon as we have news about your shipment. So to stay informed about shipment progress, you will need to add your email to the tracking page.
If your order hasn't shipped throughout the regular time frame, please reach out to us! We'll resolve any outstanding issues asap.
Email - derek@raredesignprints.com
My tracking doesn't show any movement! what should I do?
If it has been more than two days since your order has been shipped and movement is not reflected on the shipper's website or it has been more than 48 hours since the last tracking update, please contact us at derek@raredesignprints.com and we'll do everything we can to resolve the issue for you!